Renters &
Landlords
It is YOUR home. You have rights to privacy, protection from eviction, and your deposit.
Select Scenario
"I have a key, I'm coming in."
Landlords often think because they own the house, they can enter whenever they want. Legally, they cannot.
The Golden Rule
The Landlord and Tenant Act 1985 requires them
to give at least 24 hours' written notice for inspections.
CRITICALLY: You must consent to this.
If the time is inconvenient, you can refuse. If they
enter without permission, it is trespass and harassment.
Emergency Exceptions
They CAN enter without permission only if:
- 🔥 Fire
- 💨 Gas Leak / Smell of Gas
- 🌊 Severe Flooding (Burst pipe)
- 👮 Structural Danger
"Checking the boiler" is NOT an emergency.
Frequently Asked Questions
❓ Can my landlord enter without permission?
NO. Your landlord must give 24 hours' written notice AND you must agree to it. You have the right to 'Quiet Enjoyment'. You can refuse entry (unless it's a genuine emergency like a fire or gas leak).
❓ Is my Section 21 eviction valid?
Only if they have protected your deposit, given you a Gas Safety Certificate, an EPC, and the 'How to Rent' guide. If they missed ANY of these, the eviction is invalid.
❓ Can they keep my deposit?
Only for provable damage or rent arrears. They cannot charge for 'betterment' (making it look new) or fair wear and tear. They must dispute it through the protection scheme, not just keep it.